From 353 reviews
Lane Willhite
Lane Willhite
My "normal" chimney guy was unable to fulfil our needs of extending our chimney up and adding a brace in order to obtain better draft. I called the Chimney Doctors and they were able to get me on the full schedule and even called Day-Of to … read more
Response from business owner
Thank you so much for your warm reply! You are a star for giving us such a great review!
via Google
wdallasm
wdallasm
A little pricey but Excellent Service
Response from business owner
Thank you for the 5 star review!
via Google
Tim & Rhane Jeffress
Tim & Rhane Jeffress
Thanks to Steve and Brittany our linear gas fireplace is working almost perfectly once again (it's going to take another visit to make it perfect). They diagnosed the problem(s) and came up with solutions. It was late in the day and a very … read more
Response from business owner
Tim & Rhane,Thank you for leaving us a 5 star review! We appreciate your business!
via Google
Ted Zocco-Hochhalter
Ted Zocco-Hochhalter
Clean, efficient, competent, respectful service. Would recommend to others.
Response from business owner
Ted,Thank you for leaving us a recommendation and review! You are a star!
via Google
Anonymous1
Anonymous1
Steve and brt were great. I recommend them and chimney doctors anytime
Adrienne Wilson
Adrienne Wilson
These guys are amazing and did an amazing job servicing my gas fireplace.
Response from business owner
Adrienne,Thank you for leaving us a 5 star review!
via Google
Irene Kerr
Irene Kerr
Britney and Steve did an awesome job cleaning out our chimney. Very thorough and knowledgeable about their work. Highly recommend 👍
Response from business owner
Irene,Thank you for the recommendation and review!
via Google
susan tolassi
susan tolassi
Adam and Josh were on time, professional, nice, friendly and offered so much information on how to care for my pellet stove.I am very happy with the efficient and excellent service and would highly recommend Chimney Doctors to our … read more
Response from business owner
Susan,Thank you for the kind words and 5 star review!
via Google
Kerry Foley
Kerry Foley
Adam and Zach from Chimney Doctors came over to do a wood stove/chimney inspection. They were very knowledgeable, thorough and professional. They took the time to explain in detail their findings and answer any questions we had. I used this… read more
Response from business owner
Kerry,Thank you for leaving us a 5 star review!
via Google
Savanna Campbell
Savanna Campbell
Matt and Cody were excellent installing our new fireplace insert. They were extremely considerate of our home and left everything cleaner than they found it. The whole team was great to work with throughout this process.
Response from business owner
Savanna,Thank you for leaving us a 5 star review!
via Google
David TenEyck
David TenEyck
Fast, efficient work done correctly. Very affordable as well. I recommend Chimney Doctors!
Response from business owner
David,Thank you for the recommendation and 5 star review!
via Google
Kari Rasmussen-Vukovich
Kari Rasmussen-Vukovich
Efficient, thorough, respectful. Love this company!
Response from business owner
Kari,Thank you for the kind words and for leaving us a 5 star review!
via Google
Conifer Radio
Conifer Radio
We recognize Matt, Crystal and the entire team at Chimney Doctors as a great source of fireplace / woodstove safety solutions to keep warm all year long – we love our new Regency wood stove. We also thank them for being supporters of our … read more
Response from business owner
Conifer,Thank you for leaving us a 5 star review!
via Google
Tony Blackburn
Tony Blackburn
Chimney Doctors, Charles and Steve, did a great job on our chimney and fireplace. They were very thorough and spent a lot of time explaining everything.
Response from business owner
Tony,Thank you for the 5 star review!
via Google
Julie Cummings
Julie Cummings
The installation and stove are great. Getting questions answered via email after installation has been difficult.
Response from business owner
Julie,Thank you for leaving us a 5 star review!
via Google
Sam Powers
Sam Powers
Steve and Brittney were fantastic! They did what was needed and more, and just as important of not more is They DIDN'T do what wasn't needed just so they could charge more. Honesty and integrity. Thank you!
Response from business owner
Thank You Sam!
via Google
Jenni Stephens
Jenni Stephens
We really appreciate the professionalism that Chimney Doctors has shown throughout our process. Steve & Charlie did a great job cleaning our stove & chimney in September. They were friendly, professional, and I felt extremely confident in … read more
Response from business owner
Jenni,Thank you for the kind words about Steve & Charlie. We appreciate your business and for taking the time to leave us a review!
via Google
Steven Stasiak
Steven Stasiak
Outstanding service. Friendly, professional, prompt, and competent. We have had Chimney Doctors service our wood burning stove and furnace. We have been very happy with the service we have received and would recommend them to anyone.
Response from business owner
Steven,Thank you for the recommendation and 5 star review!
via Google
Teri Kimbell
Teri Kimbell
Steve and Charlie were professional and thorough.
Response from business owner
Teri,Thank you for leaving us a 5 star review! We appreciate your business!
via Google
EarthquakeStudios
EarthquakeStudios
Great experience! Got two chimneys cleaned today. Very knowledgeable. We learned a lot about our pellet store and wood burning stove. Definitely will be using them on a regular basis.
Response from business owner
EarthquakeStudios,Thank you for the 5 star review!
via Google
Deb Curley
Deb Curley
Adam and his associate were very thorough in their inspection and provided detailed information while here. Very professional. I highly recommend Chimney Doctors! Deborah C.
Response from business owner
Deb,Thank you for leaving us a 5 star review!
via Google
Nadine Kerley
Nadine Kerley
We love this place! So glad we found a great company with integrity and great workmanship!
Response from business owner
Nadine,Thank you for leaving us a 5 star review!
via Google
Tammy M
Tammy M
Steve was very thorough. I am looking forward to the detailed report that he has to offer!
Response from business owner
Tammy,Thank you for leaving us a 5 star review!
via Google
Maya Tutsman
Maya Tutsman
We had Adam service our wood stove and we couldn’t be happier with his service! Very professional, knowledgeable, answered all of our questions, and left the place impeccable after completing the work.Chimney Doctors is one of the best … read more
Response from business owner
Maya,Thank you for the recommendation and 5 star review! We appreciate your business!
via Google
Brian Zimmerman
Brian Zimmerman
Very good customer service. Are tech was very pleasant to work with. I will be using this company every year thanks so much!!!!
Response from business owner
Brian,Thank you for taking time to leave us a 5 star review!
via Google
Joseph Smith
Joseph Smith
Easy booking process online and via phone. Great communication leading up to and after the cleaning and inspection. Technicians were efficient, did not leave a huge mess, and were knowledgeable. They explained their findings in an easy to … read more
Response from business owner
Joseph,Thank you for leaving us a 5 star review!
via Google
Pam Senjem
Pam Senjem
Great customer service and very knowledgeable staff.
Response from business owner
Pam,Thank you for leaving us a 5 star review!
via Google
MJV
MJV
Cleaning/Sweeping wood burning stove. The techs Adam and Steve were punctual, communicate entire process/steps, and no mess.
Response from business owner
Mike,Thank you for leaving us a 5 star review!
via Google
EricT
EricT
From my initial contact to the time work was complete, I couldn’t be more satisfied from my experience with Chimney Doctors!Vivian took my initial call, and was so nice, friendly and welcoming in listening to my needs and scheduling the … read more
Response from business owner
Eric,Thank you for all the kind words about our work. We appreciate your business and for taking time to leave us a 5 star review!
via Google
Pamela Becker
Pamela Becker
I’ve used Chimney Doctors of Bailey for years. We always receive the top line of service. The techs are super clean, knowledgeable and friendly chimney sweeps, and I trust Chimney Doctors completely !
Response from business owner
Pamela,Thank you for leaving us a 5 star review!
via Google
John Lovejoy
John Lovejoy
Chimney Doctors has always taken care of my wood burning and gas inserts with my best interests in keeping my chimneys safe and the equipment working properly.
Response from business owner
John,Thank you for leaving us a 5 star review!
via Google
Kris Persun
Kris Persun
Chimney Doctors has not only kept my chimney clean over the years, they have installed a new stove for me and made safety upgrades to my system. They are always dependable and responsive. Very capable and professional.
Response from business owner
Kris,Thank you for taking time to leave us a 5 star review!
via Google
Colin Prol
Colin Prol
Everyone was very Helpful finding the parts that I needed.
Response from business owner
Colin,Thank you for the 5 star review!
via Google
Debra Mccarthy
Debra Mccarthy
Lauren was great to work with and the Installers were very informative and professional.
Response from business owner
Debra,Thank you for the 5 star review!
via Google
Cody Provost
Cody Provost
Great customer service from the top down. The crew was phenomenal – friendly, courteous and professional – all of them deserve a raise. They did an excellent job replacing my 30 year old furnace and new venting. Highly recommended.
Response from business owner
Cody,Thank you for the kind words in your review, and recommendation of our work!
via Google
Zac S.
Zac S.
Adam and Craig came to clean my chimney and fire place. I wish I could give them 10 stars. They were overly communicative about the work they were doing. They offered suggestions and recommendations for how to maintain my fireplace and even… read more
Response from business owner
Zac,Thank you for taking time to leave us a 5 star review and leaving us a recommendation.
via Google
Sarah Gumina
Sarah Gumina
Adam and Craig really know their stuff.... explained things in detail and in terms i could understand. They did a bang up job cleaning the wood stove and braved the steep climb up the steep roof like it was no big deal. Highly recommend.
Response from business owner
Sarah,Thank you for the recommendation and review!
via Google
Hope Parks
Hope Parks
We have had Craig, Adam, and Steve out to our house a few times in the past month as our new house needs many of the services Chimney Doctors offers! They have all been extremely professional and knowledgeable about their work. Steve and … read more
Response from business owner
Hope,Thank you for the recommendation and review. You are a star!
via Google
Vikki kincaid
Vikki kincaid
I’m trying to do a review anI just wanted to say how great , professional and knowledgeable Steve and charly were today when they were here thank you and will be getting on a yearly act with them
Jeffrey Rose
Jeffrey Rose
These folks were terrific to work with from start to finish. Courteous, diligent, professional and they did exactly what they said They were on time and provided an excellent resolution to my fireplace problem. Plus they came out to the … read more
Response from business owner
Jeffrey,Thank you for the 5 star review! We are proud of our staff and glad they provided you with 5 star service! We look forward to serving you in the furure!
via Google
Johanna Tomlin
Johanna Tomlin
Lorris and Zach were on time and super friendly. 2nd year in a row – We really love them – they've become our regular provider now. They did a super job cleaning our fireplace – looks terrific and I know once we start using it in the fall, … read more
Response from business owner
Johanna,Thank you for leaving us a 5 star review!
via Google
David Demers
David Demers
They gave me the name of their employee and the time that they would be at our home and they where on time. They found some issues that I was not aware of. Very nice employees, efficient and professional.
Response from business owner
David,Thank you for sharing your experience with us. We appreciate your business and 5 star review!
via Google
Susan Paul
Susan Paul
Excellent service, prompt and polite associates. We’ve used Chimney Doctors for years and wouldn’t change!
Response from business owner
Susan,Thank you for leaving us a 5 star review!
via Google
David Thomas
David Thomas
When you rely on wood as a primary source of heat, you spend a lot of time thinking about your fireplace. Fortunately, Chimney Doctors out of Bailey is my partner in keeping my system running safely and smoothly. Adam and Craig came up … read more
Response from business owner
David,Thank you for leaving us a 5 star review! We appreciate your business.
via Google
Sandi G
Sandi G
Steve needs to replace the dryer exhaust vent on the roof and has to get the part to do that. They are very pleasant to work with and explained everything to me in a way I could understand. I have only positive things to say about each of … read more
Mike Knap
Mike Knap
Lorris and Steve came by today...Cleaned the chimney and the fireplace thoroughly. They were both friendly, courteous and knowledgeable. Their service was quick, and they took pains to keep everything clean. Thanks, guys!
Response from business owner
Mike,Thank you for the 5 star review!
via Google
Gregory Hynes
Gregory Hynes
Lorris and Steve did a great job. Professional and exhaustive in the details. Thanks a million and I would recommend!
Response from business owner
Gregory,Thank you for leaving us a 5 star review!
via Google
Bonnie Fricke
Bonnie Fricke
This 2 men were the best!! Explained everything !! They were a wealth of information
Response from business owner
Bonnie,Thank you for leaving us a 5 star review!
via Google
Dave Dusatko
Dave Dusatko
Lorris and Steve were awesome!!
Response from business owner
Dave,Thank you for leaving us a 5 star review!
via Google
Dick Williams
Dick Williams
Chimney Doctors have been maintaining our Jotul for 16 years. Thanks to them it continues to work beautifully. They are clean, efficient and polite. Zero complaints.
Response from business owner
Dick,Thank you for sharing your experience with us. We appreciate your business and 5 star review!
via Google
SENIOR HENDERSON
SENIOR HENDERSON
Arrived as promised. Worked diligently and answered my questions.
Response from business owner
Senior,Thank you for leaving us a 5 star review!
via Google
PeggyBallengee
PeggyBallengee
I've been working with Chimney Doctors in Bailey since 2017.They continue to impress me!They came out to clean chimney today and were excellent and as dependable as usual! Thanks to Charlie and Craig!I also want compliment Vivian who … read more
Response from business owner
Peggy,Thank you for all of the kind words. We have enjoyed working with you as well and look forward to continue in the future!
via Google
William Von Vihl
William Von Vihl
Chimney Doctors is such a reliable, affordable, and friendly business that we have used for I think more than 14 years! Lorris and Zach were efficient and professional today. We appreciate their excellent work! We have always been so … read more
Response from business owner
William,Thank you for leaving us a 5 star review!
via Google
Peggy Kaye
Peggy Kaye
We’ve been customers of Chimney Doctors for years. Always friendly, efficient, knowledgeable and never leave a mess. Lorris and Steve were just here, did a fine job, even got a burnt on stain off the outer glass on our propane fireplace. … read more
Response from business owner
Peggy,Thank you for the 5 star review!
via Google
Lauren McBride
Lauren McBride
We love Chimney Doctors! We just had our first sweep for our new stove and couldn't be happier with the service There was a mishap with the schedule but Chimney Doctors made it right immediately. Lorris was efficient, did a great job and … read more
Response from business owner
Lauren,Thank you for the 5 star review!
via Google
David Wagner
David Wagner
Arrived well ahead of schedule. Very friendly,polite and took care of business quickly. Reviews problem found in detail along with pictures taken. Detailed options. Indicated I would be contacted by office to set up an appointment date for … read more
Response from business owner
David,Thank you for leaving us a review! Please let us know what we can do to earn a five star review next time.
via Google
Tamme Buckner
Tamme Buckner
Lorris and Keegan were great!
Response from business owner
Tamme,Thank you for leaving us a 5 star review!
via Google
Baqede Gwalah
Baqede Gwalah
Knowing Mrs Rebecca Wayne,has been a blessing to Me, my family and friends, there's no disputing the fact that she is the best account manager ever. I just made another withdrawal few moments ago, it was so great this is really an … read more
via Facebook
Tom
Tom
This is about the third time Lorris and Steve have come to the house for service. This time it was for a sweep and dryer vent cleaning. As usual, they were very professional in explaining any issues they saw. We love using our fireplaces … read more
Response from business owner
Tom,Thank you for leaving us a 5 star review!
via Google
Me R
Me R
I have been using Chimney Doctors since 2018 to service my gas & pellet stove fireplaces. The company is very knowledgeable and professional. Lorris & Adam are professional, friendly and care about keeping their work area spotless. Both … read more
Response from business owner
Me R,Thank you for leaving us a 5 star review!
via Google
Laurence Shute
Laurence Shute
Charlie and Steve did a very good job. Very clean and kept soot from going everywhere. Discussed some things to make our stove work better for us as well. Both were very knowledgeable about their craft.
Response from business owner
Laurence,Thank you for leaving us a 5 star review!
via Google
Mark H
Mark H
Timely friendly professional. Will recommend and use again 🌲
Response from business owner
Mark,Thank you for leaving us a 5 star review!
via Google
Frances McCrory
Frances McCrory
Trenton and Steve were personable and knowledgeable. Took the time to answer all our questions and concerns. Offered products that could address our future needs as well.Would highly recommend Chimney Doctors.
Response from business owner
Frances,Thank you for the recommendation and review!
via Google
Mark Howard
Mark Howard
Timely friendly service and professional. Will recommend and use again 🌲
via Facebook
Mark Wilkins
Mark Wilkins
Trent and Steve were on time, performed the work, explained details and were very friendly and professional. Appreciated Charlie's attempt the weeks previous, but there was too much snow still on the roof line to perform that same work. … read more
Response from business owner
Mark,Thank you for leaving us a 5 star review! We appreciate your business!
via Google
doe kittay
doe kittay
They responded quickly and were very helpful. They worked quickly and did a thorough job. I recommend them to anyone looking to have their chimney cleaned.
Response from business owner
Doe,Thank you for leaving us a 5 star review!
via Google
Admin Admin
Admin Admin
As always, this group does a great job. They work with me and busy schedules and always manage to fix my old pellet stove!
Response from business owner
Admin,Thank you for leaving us a 5 star review!
via Google
Rika Evans
Rika Evans
They were very thorough and our fireplace looks and works great. Communication was easy and efficient.
Response from business owner
Rika,Thank you for the 5 star review!
via Google
John Walczak
John Walczak
Lorris and Steve came out to inspect our wood burning stove and make recommendations for improvements. Both of these gentlemen were great!The were professional, respectful, conscientious, thorough and clearly explained the work needed. I … read more
Response from business owner
John,Thank you for the recommendation and review!
via Google
nikoletta sinko
nikoletta sinko
Our stove have not been working as it should and decided to have an inspection. Lorris and Steve came out and they were super helpful and knowledgeable. They took they time to look at everything and explane the results to us.Very happy … read more
Response from business owner
Nikoletta,Thank you for leaving us a 5 star review!
via Google
Bonnie Smith
Bonnie Smith
Loved working with The Chimney Doctors and Staff.Came out and diagnosed problem quickly.When part arrived scheduled installation promptly.
Response from business owner
Bonnie,Thank you for leaving us a 5 star review!
via Google
Luis Canales
Luis Canales
We will recommend Chimney Dr. to all of our friends and we will definitely use them again. We appreciated their advise and attention to detail when they installed the stove. Thank you for your hard work.
Response from business owner
Luis,Thank you for leaving us a 5 star review!
via Google
Terry H
Terry H
My wife and I had a Fireplace insert installed yesterday in our cabin near Bailey. Trenton and Quinn were the install technicians. We could not be more happy with the final product. They were on time. They went out of their way to make it … read more
Becky Osterwald
Becky Osterwald
One of the best companies to work with. They explain EVERYTHING before, during and after sweeping the chimney.
Response from business owner
Becky,Thank you for leaving us a 5 star review!
via Google
Rachel Ann
Rachel Ann
Chimney Doctors did such a good job last year, we called them again this year for our cleaning. Lorris was informative, professional, and the stove was so clean when he was done! We are grateful to have them in our community.
Response from business owner
Rachel Ann,Thank you for leaving us a 5 star review!
via Google
Jillian Ungvarsky
Jillian Ungvarsky
Had a wonderful experience with chimney doctors! Adam and lorris were on time, polite, personable and professional. I would highly recommend these guys and will definitely use them again!
Response from business owner
Jillian,Thank you for the review and recommendation!
via Google
Beth Saunders
Beth Saunders
Very professional… loves dogs. Price was right. … did an amazing job!!!!!!!!
Response from business owner
Beth,Thank you for leaving us a 5 star review!
via Google
Marilyn L
Marilyn L
Lorris and Adam came to our home to provide an estimate for gas fireplace installation. They were highly professional and knowledgeable in their field and were able to answer all of our questions. Very accommodating and respectful of our … read more
Destiny Zee
Destiny Zee
Professional and friendly service. Cost less than I thought it would. I'm relieved to be able to start a fire in the wood stove knowing my chimney is clear and safe now.
Response from business owner
Destiny,Thank you for leaving us a 5 star review!
via Google
Heather Williams
Heather Williams
Chimney Doctors came out to clean our fireplace and were very professional! Lorris and Adam were informative and incredibly clean. They solved our issue and got us back to warm fires quickly!
Response from business owner
Heather,Thank you for leaving us a 5 star review!
via Google
Carol Allers Bush
Carol Allers Bush
Dry Vent cleaning Bobby and Charley came and cleaned my dryer vent today. It was so bad they had to do it twice. Very professional, curious and just nice fellows. Thank you! Folks in the office are equally as professional. I highly … read more
via Facebook
Kari Sue Tornow
Kari Sue Tornow
I was shopping for a new propane free-standing stove. Matt was very knowledgeable and walked me through all the details. I then shopped at other stores and none of them gave me as much good information as Matt. The office staff especially … read more
Response from business owner
Kari Sue,Thank you for reaching out and for letting us know the great experience you had with Matt and Vivian. Thank you for taking time to leave us a 5 star review!
via Google
Liz Finley
Liz Finley
Lorris and Charlie were friendly, knowledgeable and efficient. They fixed our problem quick and answered all my questions. Glad to have this great business nearby!
Response from business owner
Liz,Thank you for the kind words and for leaving us a 5 star review!
via Google
Michael David
Michael David
Every experience I have with them is good!
Response from business owner
Chimney,Thank you for leaving us a 5 star review!
via Google
josh valentine
josh valentine
I'm so happy with the experience I had with the crew from Chimney Doctors, both Charles and Bobby were very professional, respected my home, and did a great job in cleaning my wood stove and helped me out with concerns about my pellet stove… read more
Response from business owner
Josh,We are happy you had such a great experience with us. Thank you for the review and recommendation!
via Google
Michael
Michael
Very prompt and communicative. They did a great job!
Response from business owner
Michael,Thank you for the 5 star review!
via Google
Tim Milosich
Tim Milosich
Great clean service.
Response from business owner
Tim,Thank you for the 5 star review!
via Google
Michael Spector
Michael Spector
Lorris and his partner did a great job of servicing my gas fireplace. They explained everything clearly, were very professional, and I would highly recommend them to anyone!
Response from business owner
Michael,Thank you for taking time to leave us a review!
via Google
Tara K
Tara K
Fast, friendly and professional- I would work with this team again and again 100%!
Response from business owner
Tara,Thank you for the 5 star review!
via Google
Mark Goldstein
Mark Goldstein
Lorris and Adam of Chimney Doctors were very professional, honest, helpful and will always get our business. Great job !!! Thank you!
Response from business owner
Mark,Thank you for the kind words about Lorris and Adam. We appreciate your business and review!
via Google
kim taylor
kim taylor
techs were courteous, respectful, and knowledgeable!
Response from business owner
Kim,Thank you for leaving us a 5 star review!
via Google
Vinny Ciaramella
Vinny Ciaramella
Lorris and Adam were on time, friendly, informative, and efficient. Hopefully our next appointment will go as well.
Response from business owner
Vinny,Thank you for leaving us a 5 star review!
via Google
Kathleen Cummings
Kathleen Cummings
Lorris and Adam did a fantastic job installing a new propane wall heater. They are both highly skilled and experienced. They expertly worked through the access challenges inherent to installation in an existing house with no attic. The … read more
Response from business owner
Kathleen,Thank you for the kind words about the job Lorris and Adam did. We look forward to working with you again in the future.
via Google
David Parsons
David Parsons
Charlie and Stephen came out the other day and were very helpful ... I mean unbelievably so! They were very knowledgeable and friendly. I told them that when the install gets done, we want them!
Response from business owner
David,Thank you for leaving us a review!
via Google
Jacquie Cook
Jacquie Cook
We just had Loris and Steve out to our home and they were absolutely awesome to work with! They were thorough on the job, made sure to make sure we were up to code and swept the chimney very well! They were great at answering our questions … read more
Response from business owner
Jacquie,Thank you for the kind words about Loris and Steve. We appreciate your review and recommendation!
via Google
Joel Catanzaro
Joel Catanzaro
What a great experience and very knowledgeable chimney sweeps! Trenton and Bobby were great and loved our dogs too!
Response from business owner
Joel,Thank you for the 5 star review!
via Google
Judy Smelser Pettit
Judy Smelser Pettit
They were on time, thorough, clean and fast!! Thanks Charlie and Steve!
via Facebook
Terry Fisher
Terry Fisher
We just had Lorris and Bobby come by and do a clean and inspection of our woodburning insert. They did a great job, were very clean curteous and on time! It was hard to find a company this late in the fall but Lauren, Lorris, and Bobby all … read more
via Google
Mike Scrivner
Mike Scrivner
Lorris and Bobby were extremely helpful in getting my gas stove installation figured out. Looking forward to working with you guys.
Response from business owner
Mike,Thank you for the 5 star review!
via Google
joe giebel
joe giebel
Chimney Doctors were great to work with again! Lorris and Bobby were fantastic, thank you fellas.
Response from business owner
Joe,Thank you for leaving us a 5 star review!
via Google